Gaming is entertainment — a hobby, not an addiction. Vellkie is always here to make sure you're playing in a healthy and mindful way.
At Vellkie, we believe responsible gaming is the foundation of a great experience. We care about more than your entertainment — your wellbeing matters to us too.
Responsible Gaming means playing in a way that keeps the fun under your control — staying mindful of your time, money, and mental state. At Vellkie, we believe online gaming can be a healthy and enjoyable experience when played within the right boundaries.
Many people assume gaming is inherently risky. The reality is that with the right knowledge and boundaries, responsible gaming can be genuinely enjoyable. Vellkie's platform is built with this in mind — so every user can stay in control of their own gaming experience.
The three core pillars of Responsible Gaming:
Vellkie is more than a gaming platform — we aim to build a responsible community. Our responsible gaming policy is shaped by international standards and designed with Bangladeshi users in mind.
The odds and winning probabilities for every game are clearly displayed.
Set your own daily, weekly, and monthly time limits at your convenience.
The ability to set your own limits on deposits and bets.
The right to temporarily or permanently close your account whenever needed.
Every Vellkie user can set the following limits directly from their account. These limits are entirely your choice — there's no obligation, but we strongly recommend using them.
| Limit Type | Duration | Effective Date | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate | Active |
| Bet Limit | Daily / Weekly | Immediate | Active |
| Loss Limit | Daily / Weekly / Monthly | 24 Hours | Active |
| Session Time Limit | Per Session | Immediate | Active |
| Reality Check | Every 30 / 60 / 90 Minutes | Immediate | Optional |
Log in to your Vellkie account and go to the profile menu.
Find the "Responsible Gaming" option in your profile settings.
Deposit, bet, loss, or time limits — set whatever you need.
Save your changes. Limit reductions take effect immediately; increases require a 24-hour waiting period.
Ask yourself these questions to check whether your gaming habits are healthy. If most of your answers are "Yes," you're in good shape. If "No" comes up more often, it may be time to make some changes.
1 I play within a pre-set budget and never go beyond it.
2 Losing is disappointing, but I don't feel the urge to chase my losses with bigger bets.
3 Gaming is not negatively affecting my family, work, or relationships.
4 I can stop playing at any time without feeling restless or compelled to continue.
5 I have never placed bets using borrowed money or funds meant for bills.
6 Gaming is entertainment for me — not a livelihood or a source of income.
Gaming addiction develops gradually — most people don't realize when a fun pastime has turned into a problem. Vellkie wants you to recognize these signs early and take the necessary steps.
As part of our responsible gaming commitment at Vellkie, we offer a set of features designed to help you stay in control of your gaming.
If you feel you need a break, you can temporarily deactivate your account for anywhere between 24 hours and 30 days. During this period, you will not be able to log in or place any bets.
Self-exclusion option available from 6 months up to 5 years. Once activated, your account cannot be reopened before the period ends — this is deliberately designed to be difficult to reverse.
If you wish to stop gaming altogether, you can permanently close your account. Reach out to our support team and we will be happy to assist you.
1 – 30 days
6 Months – 5 Years
Indefinite
No one under the age of 18 is permitted to register or play at Vellkie. This is a firm, non-negotiable policy. Age verification is mandatory at registration, and ID may be requested if there is any doubt.
If you are a parent and believe your child may be using this platform without your knowledge, please contact our support team right away. We will take immediate action.
If you feel gaming is becoming a problem, you don't have to face it alone. Vellkie's support team is available seven days a week, around the clock.
Chat with us directly via Live Chat on the website or app.
Vellkie offers multiple dedicated tools and services for responsible gaming — completely free of charge.
Set your own maximum deposit limit on a daily, weekly, or monthly basis. Limit reductions take effect immediately; increases take 24 hours to apply.
You will receive automatic reminders after a set period. A reality check after 30, 60, or 90 minutes — "How long have you been playing?" — keeps you aware and in control.
View your complete history of bets, wins, losses, and spending. Transparent data helps you make better decisions.
Take a cool-down break by pausing your account for 1 to 30 days. During this time, no bets can be placed and no logins will be permitted.
For a long-term break, exclude yourself from the platform for 6 months to 5 years. Your account cannot be reactivated before the period ends.
Our dedicated support team is always available to help with any concerns. Reach us via live chat or email — your privacy is fully guaranteed.
Gaming at Vellkie is about more than winning — it's a safe and enjoyable experience. Register today and start using our responsible gaming tools.